Articles
General
- Common Languages Guide
- National Police Check
- Definition of Volunteering
- The National Standards for Volunteer Involvement
- Tax Changes For Not-For-Profits
- Volunteering and Sustainable Development Goals
- Volunteer Involvement Cycle
Inclusion and Accessibility
- Youth Volunteering
- Engaging with Aboriginal and Torres Strait Islander Peoples
- Welcome and Acknowledgement of Country
- Engaging Newly Arrived Migrants
- Engaging Volunteers with Disability
- Welcoming and Safe Volunteer Spaces
- Using Plain Language to Improve Accessibility
- Actions for Volunteer Linking Organisations to Support Online Accessibility for Volunteer Involving Organisations
- Tips to Increase Online Accessibility for Volunteer Involving Organisations
- Youth Safety
Prepare - Governance, Design and Resource
- Working With Children Check (WWCC)
- Staff vs Intern vs Volunteer
- Rights and Responsibilities
- Types of Volunteering
- Managing Volunteers in an Emergency
- Developing Policies and Procedures
- Volunteer Involving Organisations and Centrelink
- Planning and Maintaining a Volunteer Program
- Insurance
- Engaging and Leading Volunteers
- Organisation and Management Structures
- Developing Volunteer Roles
- Governance
- Navigating Background Checks
- Corporate Volunteering
Support - Recognise, Communicate and Develop
- Volunteer Recognition
- Volunteer Conflict Resolution
- Exiting Volunteers
- Volunteer Motivations and Barriers
- Volunteer Training
Recruit - Promote, Select and Onboard
Evaluate - Feedback, Review and Share Impact
2015 National Standards for Volunteer Involvement Archive (Requires Log In)
- An Introduction to the National Standards
- Standard 1: Leadership and Management
- Standard 2: Commitment to Volunteer Involvement
- Standard 3: Volunteer Roles
- Standard 4: Recruitment and Selection
- Standard 5: Support and Development
- Standard 6: Workplace Safety and Well-being
- Standard 7: Volunteer Recognition
- Standard 8: Quality Management and Continuous Improvement
- The National Standards Wrap Up
- 2015 National Standards for Volunteer Involvement Archive
Mental Health Resources and Support
- Helping Someone at Risk of Suicide
- Self Care
- Leadership Team Resources
- WHS / Workplace
- Language Guides
- General Resources
- Depression and Anxiety
- Mental Illness
- Non-Suicidal Self Harm
- Trauma, Grief & Loss
- Substance Use Disorders, Addictions, Eating Disorders
- Men
- LGBTIQ+
- Young People and Children
- Friends and Family
- Aboriginal and Torres Strait Islander Peoples
- Multicultural
- Domestic Violence
- Other Resources
- Podcasts
- Annual Events
- e-Newsletters
Role and Sector Specific Resources
eLearning
General
- Volunteer Management Handbook
- Becoming an Inclusive Volunteer Involving Organisation
- Becoming an Inclusive Volunteer Mentor
- Volunteer Handbook
- Recruit and Retain Volunteers
- Breaking Down the Barriers to Youth Volunteering
- Understanding Disability
- Governance for Boards and Committees
- Volunteer Voices (Diversity, Equity, Inclusion and Belonging)
- Do More with Less: Implementing Effective Volunteer Management on a Shoestring Budget
- Increasing Volunteer Participation for Student Migrant Communities
- Out of Work and Into Volunteering
- Conversations That Matter
- Community-Informed Volunteering
- Breaking Down Barriers to Volunteering
Foundations of Volunteer Management
- Foundations of Volunteer Management: Manage and Promote Diversity
- Foundations of Volunteer Management: Use Communication to Build Relationships
- Foundations of Volunteer Management: Lead Team Effectiveness
- Foundations of Volunteer Management: Maintain Work Health and Safety
- Foundations of Volunteer Management: Work Legally and Ethically
- Foundations of Volunteer Management: Recruit, Induct and Support Volunteers
- Foundations of Volunteer Management: Manage Volunteer Workforce Development
Templates
General
- Social Media Policy
- Access Equity Policy
- Affirmative Action Policy
- Bullying Policy
- Crisis Response Policy
- Volunteer Agreement
- Anti-Discrimination Policy
- Board Dispute Resolution
- Code of Ethics
- Conflict of Interest
- Cyber Security
- Ethical Fundraising Policy
- Volunteer Role Description
- Volunteer Satisfaction Survey
- Risk Management Policy Template
- Workplace Health & Safety
- Volunteer Management Policy
- Acceptable Use of Electronic Media
- Complaints Handling Policy
- Email Retention Archiving Policy
- Copyright Policy
- First Aid Policy
- Injury and Incident Reporting Policy
- Media Relations Policy
- Misconduct Policy
- Reimbursement of Expenses
- Sexual Harassment Policy
- Staff Grievance Policy
- Complaint Meeting Record
- Disciplinary Letter
- Disciplinary Meeting Record
- Credit Card Financial Transactions Policy
- Legislative Compliance Policy
- Privacy Policy
- Volunteer Induction Checklist
- Volunteer Pay Packet
- Volunteer Registration Template
- Client Intake Form
- Social Support Plan Template
- Volunteer Home Visit Checklist Template
- Volunteering Events Templates
- Volunteer Acknowledgement Policy
- Complaint Handling Procedure
- Continuous Improvement Policy
- Continuous Improvement Procedure
- Interviewing and Screening Volunteers
- Volunteer Program Action Plan
- Risk Assessment Template
- Strategic Plan Template
- Code of Conduct
- Group Volunteering Opportunities
- Group Volunteering Booking Terms and Conditions
- Group Volunteering Expression of Interest
- Volunteer Coordinator Role Description
- Volunteer Rights and Responsibilities - Plain Language
- Recognition of Service Letter
- Acceptable Use of Artificial Intelligence (AI) Policy
Videos and Podcasts
General
- Addressing Volunteer Motivations Through Virtual Volunteering
- National Police Checks
- Writing An Effective Volunteer Position Description
- Embracing Youth Volunteering
- Rethinking Volunteer Recruitment
- Supervising and Managing Volunteers
- Induction and Onboarding Volunteers
- Lunch and Learn: NSW State of Volunteering
- Let's Talk Cultural Inclusion
- Attracting and Engaging Autistic Volunteers - Sector Connect
- Youth Volunteering
- Breaking Down Barriers to Volunteering
- Community-Informed Volunteering
- Conversations That Matter
- Do More with Less: Implementing Effective Volunteer Management on a Shoestring Budget
- Volunteer Voices (Diversity, Equity, Inclusion and Belonging)
- The Duke of Edinburgh's International Award
- The What, Why and When of Compliance Checks
- Disability Inclusion Explained
- The What, Why and When of Compliance Checks
- Value of Volunteering
- Volunteer Program Development
- Writing Successful Grant Applications
- Lunch and Learn: Introduction to the Centre
- Lunch and Learn: Volunteer Recruitment Strategies and Support
- Lunch and Learn: Conflict Resolution with Voluntas
- Project Partner Showcase: Sydney Children's Hospitals Foundation
- National Standards Introduction and Overview
- Panel Discussion: Engaging the Next Wave of Volunteers
- Project Partner Showcase: University of Technology Sydney
- Project Partner Showcase: South Eastern Community Connect (SECC)
- Project Partner Showcase: Collappor8
- Project Partner Showcase: Kids Giving Back
- Disclosure and Reasonable Adjustments
- Risk Management and Reasonable Workplace Adjustments
- Let’s Talk Youth Volunteering!
- The Backbone of Volunteering
- Key Legal Obligations for Volunteers
State of Volunteering
- State of Volunteering Report 2021
- NSW State of Volunteering Report 2021 - Volunteers in NSW
- NSW State of Volunteering Report 2021 - Youth Volunteers
- NSW State of Volunteering Report 2021 - Volunteer Involving Organisations
Digital Literacy
- Introduction to Digital Skills
- Toolbox
- Microsoft 101
- Google 101
- Email Effectiveness
- Guide to Online Meetings
- Guide to Delivering Webinars
- Digital Marketing Fundamentals
- Digital Marketing
- Social Media Strategy
- Website 101
- Design Basics
- Cyber Security
- Microsoft 102
VIKTOR
- Volunteer Advertising & Recruitment Platform
- Privacy & Security
- Management Tips For Advertising Volunteer Positions
- You've Created a Volunteer Position, What's Next
- Creating a Volunteer Position in VIKTOR
INVOLVE
- Securing The Data And Privacy Of Your Volunteers
- Scheduling And Rostering Volunteers With INVOLVE
- INVOLVE Platform Walkthrough For Organisations
- Onboarding Volunteers Into INVOLVE
- INVOLVE Volunteer Management Platform
Podcasts
- Lets Talk Volunteering - State of Volunteering Report
- Lets Talk Volunteering - Diversity, Inclusivity and Equity
- Let's Talk Volunteering - Youth Volunteering
- Let's Talk Volunteering - Social Mission Revolution
- Local Legends - Buzzing About Blowfly
- Local Legends - Grief, Guidance and Giving Back
- Local Legends - Dressing for Success
- Local Legends - Respect, Belonging and Inclusion
- Special Episode - Sydney Children's Hospitals Foundation
- Local Legends - The Journey to JP with Kevin O'Donnell JP
- Let's Talk Volunteering - Janet Irvine, Settlement Services International
- Local Legends - Career to Volunteer with Oscar Mussons
- Let's Talk Volunteering - Luke Chesworth
- Let's Talk Volunteering - Ivan Wong
- Local Legends: Volunteering - A Virtual Reality with Vicki Mayer
- Let's Talk Volunteering - Euan McKenzie - Bermagui Surf Life Saving Club
- Let's Talk Volunteering - Paul Muller - Institute of Project Management
- Let's Talk Volunteering - Linden Regina - St John's Ambulance NSW
- Local Legends - A New Normal
- Let's Talk Volunteering - Graham Toomey
- Voices of Volunteering - Clint Bertenshaw, The Centre for Volunteering
- Voices of Volunteering - Kathryn Bredin, Riverina Community College
- Voices of Volunteering - Scott Tutton, Australian Sports Commission
- Voices of Volunteering - Dr Saba Nabi OAM
- Voices of Volunteering - Ned Narouz, Ready 2 Change
National Standards for Volunteer Involvement
- National Standards Deep Dive - Standard 1
- National Standards Deep Dive - Standard 2
- National Standards Deep Dive - Standard 3
- National Standards Deep Dive - Standard 4
- National Standards Deep Dive - Standard 5
- National Standards Deep Dive - Standard 6
- National Standards Deep Dive - Standard 7
- National Standards Deep Dive - Standard 8
Research and Reports
National
- Volunteer Involving Organisations Online Accessibility Survey
- National Strategy for Volunteering
- Our VMA Journey
- Barriers to Volunteering
- Snapshot of Volunteering in Australia
NSW
- NSW Multicultural Report
- NSW State of Volunteering Report
- NSW Volunteering Strategy 2020-2030
- NSW Youth Volunteering Guidelines
- 2024 NSW State of Volunteering Supplementary Reports
- NSW Disability Inclusion Volunteering Guidelines
SA
TAS
WA
NT
QLD
ACT
VIC
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