Overview

Young people can bring much in the way of talent, enthusiasm, energy, new perspectives and creativity. Adding a youthful voice to your organisation, committees, and programs is a powerful move – their voice can help you reach an even larger target or client base.

If you would like to recruit younger clients/customers, youth volunteers can help you shape your messaging to appeal to this demographic.

They may be open to new ideas, accept change readily, and are able to grow into roles where appropriate responsibility and support is given. Youth can also be open to inclusion and helping to promote intergenerational connections. Youth can add value through their diverse technology and social media skills.

Does the organisation need consent/permission when recruiting youth?

Where possible, securing consent from a parent/guardian for potential young volunteers is good practice. In designing roles for younger volunteers also consider:

What the organisation needs to provide:

• Appropriate supervision given age and experience, including any special needs.
• Adjusting the time of day or duration of volunteering (e.g. hours in a week).
• Adapting around school/education commitments.
• Appropriate working conditions noting health and safety of the young person.

What checks are required for working with youth?

A Working with Children Check, or Working with Vulnerable People Check, is required by a person if they engage in certain paid or unpaid work with children, described as ‘child-related work’ under the Working With Children Act. Working with Children Checks are for a defined period (generally three years). They are not transferable between States or Territories.

The relevant criteria in the legislation is extensive and very specific. Having clear policies regarding the need to protect children (and other vulnerable groups), undertaking reference checking and interviews and provide adequate induction, training and supervision are also important.

To find out which check you require for your state or territory visit our Navigating Background Checks article.

How do I address risk management with youth volunteers?

Before bringing on a youth volunteer, the organisation needs to consider the ability to provide suitable duties, supervision and meet the duty of care to provide a safe space for the young person.

Having clear policies regarding the need to protect children (and other vulnerable groups), undertaking reference checking and interviews and provide adequate induction, training and supervision are also important. Volunteer policies and procedures should expressly consider risks and issues associated with youth volunteers under 18 years old.

There are National Principles for Child Safe Organisations, which are considered best practice for fostering child safety and well-being culture and practice.

We encourage all VIOs to review any conditions of their Volunteer Accident Policies with their insurance company, to ensure all volunteers are adequately covered.

How do I attract young volunteers?

Talk to any young volunteers within the organisation and tap into their networks. Promote the achievements and gains of the young people already in the organisation through social media. Encourage volunteering with friends, family or in small groups. Share the vision and passion for your organisation and the great work that is being done.

Review existing volunteer marketing and social media to ensure it is being seen by young people, and that it is the kind of thing that will appeal to youth. Social media is constantly changing, so find out where youth are at. Emphasise the element of personal and professional development and mention specifically that you’re looking for young people. Tap into local youth organisations including schools or universities.

What can young people get out of volunteering?

Ideally, volunteering contributes to the personal and professional development of the volunteer. It can bring job and transferable skills, communication skills, experience, contacts, and increased self-confidence. All these can help in the search for employment.

Volunteering can provide good recognition for service and referees for job applications. Youth volunteers can also gain the satisfaction of knowing they are making a difference. And it can be fun. Young people will often enjoy the chance to meet like-minded people and make friends.

What drives young people away?

Lengthy application processes that are not digitally compatible may be discouraging to youth. Youth volunteers can also be put off by the same things that discourage other volunteers – poor organisation, poor supervision or unsatisfying jobs. Young people may be sensitive to being ‘talked at’ or ‘talked down to’, so aim to promote healthy relationships with youth. They will expect meaningful duties, not ad-hoc tasks that nobody else wants to do. Listen respectfully to youth opinions and give their ideas due consideration, actively involving them in decision making where possible.

What would my organisation need to change to include young volunteers?

Organisations may need consider more flexible schedules, looking for tasks that can be done outside of standard work hours or that can be done virtually. Review systems for email and text (SMS) mobile phone communication with volunteers.

Digital induction and training procedures might need to be reviewed so that they are simple and not overwhelming. Make it sound inclusive, fun, friendly and rewarding to get involved! Consider mentoring or coaching schemes that allocate more time at the beginning for supervision, and then for follow-up for tasks that start small and build up as confidence and skills develop. Allowing volunteers to make mistakes, and see this as a learning experience rather than a failure is important.

Look over the volunteer program or projects and ask if there are any changes that could be made if there was a younger team involved. There may also be grants available for community groups that involve young people or projects, where young people can learn and gain employment skills.

What are some quick tips for becoming a more youth friendly organisation?

The key to keeping youth volunteers, as with all volunteers, is to ensure that the position meets everyone’s needs. Discuss expectations with volunteers. Consider having a trial activity for youth volunteers to give you both a chance to make up your minds before progressing. Consider incentives such as free food, training opportunities or leadership roles for youth.

Webinar

Embracing Youth Volunteering

Podcasts

Videos

Developed in partnership with Soulgen

Young volunteers at St. Vincent De Paul offer insights into volunteering, drawing from their personal experiences.

Developed in partnership with Volunteering Western Australia

What motivates young people to volunteer and what unique qualities can they bring to your organisation? Hear from Matilda Griffiths on what motivates her to volunteer at Surf Lifesaving and other organisations. 

Are you a volunteer involving organisation wanting to attract more young people? Hear from Juan Lakonawa and Emily Sullivan what attracts them and other young people to volunteer roles.

Hear from Jake de Visser about what makes him and other young people want to stay in their volunteer roles.

Youth Volunteering - Our Voice

These videos, created in partnership with Kids Giving Back for their 'Our Voice' project, cover various aspects of youth volunteering. The first video focuses on young people aged 12 to 18 sharing their perspectives on volunteering. Videos two and three offer practical advice on running youth volunteer programs, featuring interviews with volunteer leaders.

Youth Volunteering

Sabina Kovadlo, Volunteer Program Manager at Montefiore

Hear Sabina talk about ways to accommodate the interests of young volunteers and how to make sure their needs are met while volunteering.

Katie Kelly, Volunteer Leader at Thread Together

Hear more about how to engage youth volunteers and keep them interested in the volunteer work they are doing.

To further support implementing Youth Volunteering into your organisation, review the Creating Youth Volunteering Checklist for a step by step guide.

eLearning

Breaking Down the Barriers to Youth Volunteering

Additional Resources

Child Safe Self Assessment (New South Wales Office of the Children's Guardian) - The Child Safe Self-Assessment will assist your organisation identify areas of strength and opportunities for improvement in how your organisation implements the NSW Child Safe Standards.

Youth Volunteering - Quick Guide

This downloadable resource has been developed under the National Volunteer Management Activity project.

Engaging Young People as Volunteers

This downloadable fact sheet can give you some helpful pointers when attempting to engage young people as volunteers.

Acknowledgement

This resource has been developed under the National Volunteer Management Activity project.