Staff Grievance Policy

Modified on Mon, 11 Nov at 3:47 PM

This policy provides way for workers and management to resolve any work-related complaints as they arise.


It's important to have a staff grievance policy for several reasons:

  • Conflict Resolution: Providing a structured process for resolving disputes and conflicts helps to address issues before they escalate.
  • Compliance: It ensures compliance with employment laws and regulations, reducing the risk of legal action.
  • Fairness: A clear policy promotes fariness and transparency in handling grievances, ensuring all staff and volunteers are treated equally and concerns are taken seriously.
  • Morale: Knowing there is a process for addressing grievances can improve morale and trust in the organisation. It shows the organisation cares about its staff and will help resolve concerns.


This policy is used when complaints are lodged, to ensure timely resolution.

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