Volunteer Program Action Plan

Modified on Wed, 9 Oct at 12:46 PM

This template can help determine areas of improvement in working toward the national standards for volunteering.


It's important to have an action plan for several reasons:

  • Strategic Direction: Having a clear roadmap to achieving organisation goals and objectives ensures all efforts are aligned with the overall mission of the organisation.
  • Resource Management: An action plan helps allocate resources, such as time, money and personnel to various activities. Ensuring resources are used effectively and efforts are maximized.
  • Volunteer Engagement: Outlining strategies for recruiting, training and retaining volunteers helps maintain a motivated and committed volunteer workforce. Engaged volunteers are more productive and have better retention.
  • Risk Management: Identifying potential risks and outlining measures to reduce possibility of incidents. Action plans also help organisations comply with Work Health and Safety (WHS) requirements.
  • Evaluation and Improvement: Mechanisms for monitoring and evaluating the effectiveness of a volunteer program allows organisations to make evidence-based decisions to continuously improve volunteer management.
  • Stakeholder Communication: Action plans can serve as a communication tool to inform stakeholders, including volunteers, about goals, progress and outcomes.

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