Crisis Response Policy

This policy helps ensure your organisation has undertaken appropriate planning to enable response and recovery from disasters, emergencies and other traumatic incidents. While it is impossible to plan for every contingency, having a solid crisis response can help mitigate damages.

It is important to have a crisis response policy for several reasons:

• Ensures Preparedness: This policy helps the organisation prepare for unexpected events (Such as a fire), ensuring that everyone knows their roles and responsibilities during a crisis.
• Reduces Impact: It aims to reduce impact of crises on operations, reputation and stakeholders by having a clear plan of action.
• Protects Stakeholders: Ensure the safety and well-being of workers (including volunteers) and stakeholders by outlining procedures to follow during emergencies.
• Maintains Continuity: Maintains the continuity of essential services and operations, which is crucial for organisations that provide critical support to communities.
• Enhances Communication: A crisis response policy includes communication strategies to ensure timely and accurate information is shared, reducing confusion and panic.
• Supports Recovery: It provides a framework for recovery and resuming normal operations after a crisis.
• Compliance: Having a crisis response policy helps ensure compliance with legal requirements, reducing the risk of potential legal issues.
  

This policy should be implemented and understood before a crisis occurs, to ensure the most effective course of action during a crisis.