Standard 8: Quality Management and Continuous Improvement

Modified on Tue, 31 Oct 2023 at 09:40 AM

Effective volunteer involvement results from a system of good practice, review and continuous improvement.

8.1 Policies and procedures are implemented to effectively guide all aspects of volunteer involvement.
8.2 Volunteer involvement is regularly reviewed in line with the organisation’s evaluation and quality management
8.3 The organisation’s performance with volunteer involvement is monitored and reported to the governing body,
employees, volunteers and stakeholders.
8.4 Opportunities are available for volunteers to provide feedback on the organisation’s volunteer involvement and
relevant areas of the organisation’s work. 

The Centre for Volunteering Overview

In this overview session, Standard 8 of the National Standards, Quality Management and Continuous Improvement, is explored and broken down.  You will learn how to apply this standard in your organisation and the evidence that is required to demonstrate competency.

The Centre for Volunteering: Accessible Volunteering and the National Standards

This webinar showcases diverse leaders in volunteering and explores how to be a good ally in supporting a diverse volunteering space.


This webinar provides:

  • Understanding of what it means to be part of an inclusive team.
  • Tips for inclusive inductions.
  • Tips of inclusive WHS

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